top of page
CUSTOMER CARE
Have any questions or concerns? We’re always ready to help! Call us at (604) - 302 - 7949 or send us an email at contact@acamaionstores.com
Address 15765 Croydon Drive, Surrey, BC
SHIPPING
FAQ
Q1: What is Acamaionstore’s refund and return policy?
A1: Acamaionstore offers an average 15-day return policy on all items with original receipts. Once we receive your return, it typically takes 7 - 10 business days for the refund to be processed, You will receive an e-mail notification when the refund has been completed.
Q2: What items are eligible for a refund?
A2: All items purchased from Acamaionstore are eligible for a full refund, as long as they are returned in their original condition and packaging.
Q3: How do I return an item?
A3: To initiate a return, please contact our customer service team at contact@acamaionstores.com. Our team will provide you with a return shipping label and instructions for returning your item. Once the item has been received, a refund will be issued.
Q4: What is the estimated shipping time for my orders?
A4. The estimated shipping time for your orders are between 5 - 15 days from the date of dispatch. We partner with various national and international carriers to ensure timely delivery. If you have any questions, pleases contact our customer service team. We will assist you in tacky down your package or offer suitable resolution.
Q5: What is Acamaionstore's return policy?
A4: Item must be unused and in the same condition that you received it.
Item must be in the original packaging.
Item needs to have the receipt or proof of purchase.
Q6: How can I refund a product to Acamaionstore?
A5: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If you return is approved, we will initiate a refund to your credit card
( or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
bottom of page